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Effective Date: August 8, 2025
Exzac Inc dba Matrix-IFS (collectively referred to herein as “Matrix-IFS”, “we”, “us”, or “our”), is committed to and will respect and protect the privacy of our clients, customers, applicants, and others who use our website and services. This Privacy Policy governs Matrix-IFS websites and services that are in the www.matrix-ifs.com domains; and any other website owned or operated by us, email campaigns, and our mobile applications (the “website”) and online services. We encourage you to read this Privacy Policy and our Terms of Use.
Our Privacy Policy tells you what personal data and nonpersonal data we collect from you, how we collect them, how we protect them, how we disclose them, how you can access and change them, and how you can limit our disclosing of them. Our Privacy Policy also explains certain legal rights that you have concerning your personal data. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.
The terms “us”, “we”, and “our” refer to the owner of this website.
‘NONPERSONAL DATA’ (NPD) means any information that is in no way personally identifiable.
‘PERSONAL DATA’ (PD) means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person can be identified directly or indirectly by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. PD is in many ways the same as Personally Identifiable Information (PII). However, PD is broader in scope and covers more data.
‘SENSITIVE PERSONAL DATA’ (SPD) is a consumer’s social security, driver’s license, state identification card, or passport number; a consumer’s account login, financial account, debit card, or credit card number in combination with any required security, access code, password, or credentials allowing access to an account; a consumer’s exact geolocation; a consumer’s ethnic or racial origin, religious or philosophical beliefs, or union membership; the contents of a consumer’s mail, text messages, and email unless the business is the intended receiver of the communication; a consumer’s genetic data; the processing of biometric data to uniquely identify a consumer; personal information collected and analyzed about a consumer’s health; sex life or sexual orientation. Sensitive personal information that is “publicly available” is considered sensitive personal information or personal information.
Topics Covered in Our Privacy Policy
TRANSFERRING PD FROM OTHER COUNTRIES
Contact us using the information at the bottom of this Privacy Policy to exercise any of your legal rights contained within this Privacy Policy. We will respond to your request within 30 days of receiving it.
When using our website and submitting Personal Data to us, you have certain rights under privacy laws in the United States including the California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights Act of 2020 (CPRA), and privacy laws of other countries including the European Union General Data Protection Regulation of 2016 (the “EU GDPR”), the UK General Data Protection Regulation (UK GDPR / the Data Protection Act 2018), the Data Protection Act 2018, and other U.S. and international privacy laws. Even if not listed here, we will make reasonable efforts to honor data subject access requests even though we may be under no legal obligation to do so. However, we reserve the right to decline any data subject access request that we are not legally obligated to comply with. Your rights include but are not limited to the following:
Generally, you control the amount and type of information that you provide to us when using our website. The information we collect when you complete and send a Contact Us form or request our newsletter is your name, company email address, phone number, and country.
Our legal basis for collecting and processing your Personal Data when you buy our products and services or fill in any of the contact forms on our website is based on the necessity for the performance of a contract or to take steps to enter into a contract.
Automatic Information
We automatically receive information from your web browser or mobile device. This information may include the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to help improve our website.
When you enter and use our website and agree to accept cookies, some of these cookies may contain your Personal Data.
Technologies such as beacons, tags and scripts are used in various ways, including advertising, sales and marketing, analyzing trends, administering and improving the website, tracking users’ movements around the website (including point of entry), gathering demographic information about our user base, verifying login status, measuring the success of a particular marketing campaign, providing improved customer service, providing more relevant content, deterring or detecting fraud, and providing users with a customized experience.
Our Use of Cookies
A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. By agreeing to accept our use of cookies you are giving us and the third parties with which we partner permission to place, store, and access some or all the cookies described below on your computer and or mobile device.
Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.
We may use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails as well as provide us with other information about your interaction with our services.
When you register as a user or when buying our products or services, we may collect some or all of the following information: first and last name, company name, job title or role, email address, phone number, billing address, credit card or other payment information, geographic location and industry. With your consent, we may use recorded conference call conversations for use as a record for projects we are working on with our clients.
Contact Forms
Our website contains contact forms that enable visitors to communicate with us online or offline by email. In some cases, visitors can communicate with us without buying our products and services. You should limit the information you give to us to one that is necessary to answer your questions.
Our website uses Google Analytics, Ad and Tag Manager to collect information about the use of our website. Google Analytics, Ad and Tag Manager collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics, Ad and Tag Manager to analyze traffic and improve our marketing, advertising, and website. We do not combine the information collected using Google Analytics, Ad and Tag Manager with Personal Data.
If you do not provide us with enough Personal Data, we may not be able to provide you with all our products and services. However, you can access and use some parts of our website without giving us your Personal Data.
HOW YOUR PD IS USED
We use the information we receive from you to:
When we communicate with you about our website, we will use the email address you provided when you registered as a user or customer. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by contacting us using the information at the bottom of this Privacy Policy.
We may provide your Personal Data to third parties such as Linkedin.com, Facebook.com, YouTube.com, Google.com, and others. If you sign into our services through a third-party social networking service or website, your “friends” list from that service or website might be automatically imported to our services. We do not have any control over the Privacy Policies and business practices of other third-party services or websites.
If you log into our website using social media websites, you agree to let us use and store your profile information from those websites to make better use of any social media features on our website. This providing of information helps us provide you with a better experience when using our website and provides us with information such as visitor traffic. If you use any of the social icons on our website to tell others about our information, you may also be disclosing your personal information through social media websites.
If you provide a mobile telephone number, or landline telephone number to us, you are giving your express consent and authorize us or a third-party to contact you by using any of these communication methods. You are not required to give us your consent to contact you through these communication methods. However, withholding your consent may interfere with or prevent us from providing some or all our services to you. You can stop receiving text messages, push notifications, and telephone calls at any time by contacting us or using one of our opt-out methods.
Information Sharing and Disclosure
Because we are a global company, your PD may be shared with our other offices or affiliates around the world. All such entities are governed by Privacy Policies and/or are bound by the appropriate confidentiality and data transfer agreements.
We do not sell or rent your Personal Data to third parties for marketing purposes.
We may send your personal information to other companies under the following circumstances:
We may disclose your Personal Data if such disclosure is (a) required by subpoena, law, or other legal processes; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to protect us from legal action or claims from third parties, including you and or other users; or (d) necessary to protect the legal rights, personal and or real property, or the personal safety of our company, users, employees, and business partners.
If our business is sold or merges in whole or in part with another business that would become responsible for providing the website to you, we retain the right to transfer your Personal Data to the new business. The new business would retain the right to use your Personal Data according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by the new business. We also retain the right to transfer your Personal Data if our company files for bankruptcy and some or all of our assets are sold to another individual or company.
RETAINING AND DESTROYING YOUR PD
We will maintain your Personal Data in a structure that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy, or for legal, business, or tax purposes. We will attempt to permanently erase or anonymize your Personal Data once it reaches the end of its retention period or if we receive a valid request from you to do so. However, some of your data may still exist within our systems, for example, if it is waiting to be overwritten. This data has been put away from use, meaning, while it still exists on our archive system, it cannot be readily accessed by any of our operating systems or any of our employees or contractors.
PROTECTING THE PRIVACY RIGHTS OF THIRD PARTIES
If you make any postings on our website that contain information about third parties, you agree that you have permission to include that information. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified if such postings violate the privacy rights of others.
DO NOT TRACK AND DO NOT SELL SETTINGS
Some web browsers have settings that enable you to request that we do not track your movement within our website. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual. If your browser supports it, you can turn on the Global Privacy Control to opt-out of the “sale” of your personal information under
California’s CCPA/CPRA and other applicable state privacy laws.
Our website may contain links to other websites. These websites are not under our control and are not subject to our Privacy Policy. We have no responsibility for these websites, and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk.
Our website is not designed for use by anyone under the age of 18. We do not knowingly collect Personal Data from children under the age of 18. If you are a parent or guardian and believe that your child is using our website and they are under the age of 18, please contact us. Before we remove any information we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child under the age of 18 is accessing our website, we will delete their information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor have any liability to do so.
OUR EMAIL POLICY
You can always opt-out of receiving email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission except in the sale or transfer of our company, or if our company files for bankruptcy as described in the section Disclosures to Successors.
OUR SECURITY POLICY
We have built our website and services using industry-standard security measures and authentication tools to protect the security of your Personal Data. We and the third parties who provide services to us also maintain technical and physical safeguards to protect your Personal Data. Unfortunately, we cannot guarantee the prevention of loss or misuse of your Personal Data or secure data transmission over the Internet because of its nature. We strongly urge you to protect any password you may have for our website and not provide it to anyone.
You may have to provide a credit or debit card to buy products and services from us. We use commercially reasonable efforts to ensure that your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
TRANSFERRING PD FROM OTHER COUNTRIES
Personal Data that we collect from you may be stored, processed, and transferred among any countries in which we operate. The European Union has not found the United States and some other countries to have an acceptable level of protection of Personal Data under Article 45 of the GDPR. Our company relies on derogations for specific situations as defined in Article 49 of the GDPR. If you are a European Union user, or a user from another country, with your consent your Personal Data may be transferred to the United States or other countries when you request information from us. When you buy goods or services, we will use your Personal Data for the performance of a contract with you. Wherever we transfer, process, or store your Personal Data, we will attempt to apply reasonable safeguards to protect it. We will use the information we collect from you by following the practices described in our Privacy Policy. Also, we enter into data processing agreements and standard contractual clauses when appropriate. By using our website, you agree to the transfers of your Personal Data described within this section.
We reserve the right to change this Privacy Policy at any time. If our company decides to change this Privacy Policy, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your Personal Data in a method different from that specified at the time it was collected, we will provide advance notice by email sent to the email address on file in your account. Otherwise, we will use and disclose our users’ and customers’ Personal Data in agreement with the Privacy Policy in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this Privacy Policy will constitute your acceptance of such change. If you have questions about our Privacy Policy, please contact us through the information at the bottom of this Privacy Policy.
CONTACT US – DATA CONTROLLER CONTACT INFORMATION
For questions or to exercise your rights, please contact us in writing, as follows:
Matrix-IFS
3 Second Street, 8th Floor
Jersey City, NJ, 07311
+1.201.204.5300
Email: [email protected]
For questions or to exercise your rights, if you are located in the European Union, contact us in writing at:
Matrix IT Global Services Bulgaria EAD
Email: [email protected]
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